Terms & Policies

  1. Applicability

1.1 These General Terms and Conditions apply to all the site(FauxFur-Fabric.com)'s offers and all contracts with the site (FauxFur-Fabric.com).

1.2 Additional Terms and Conditions may apply to certain services and/or products, if explicitly stated.

1.3 Variation from these Terms and Conditions must be agreed to in writing. In such event, the remaining provisions of the General Conditions remain valid.

1.4 The terms and conditions of the Customer shall not apply, unless expressly agreed otherwise in writing by the site (FauxFur-Fabric.com).

1.5 FauxFur-Fabric.com is principally aimed at the UK and USA markets.

1.6 The term “Customer” refers to any visitor of the website and any natural or legal person who has entered or will enter into contracts / purchase of any kind with the site (FauxFur-Fabric.com).

1.7 the site (FauxFur-Fabric.com) reserves the right to modify or supplement these Terms and Conditions from time to time.

1.8 By using the site (FauxFur-Fabric.com) and/or placing an order, customer accepts these General Terms and Conditions and any other rights and obligations as mentioned on the site.

1.9 the site (FauxFur-Fabric.com) is allowed to use the services of third parties to enable and/or effectuate an agreement with the Customer.

  1. Offers and agreements

2.1 Offers or quotations will be regarded as an invitation to potential Customers to make a purchase. The site (FauxFur-Fabric.com) is in no way bound to these offers or quotations, unless clearly defined in writing. If the potential Customer wishes to effectuate an offer, an agreement is established only when the other provisions of this article are met.

2.2 Offers are valid while supplies last.

2.3 An offer to the customer as specified in Article 2.1 is deemed to have been made on one of the following conditions: the potential customer has specified exactly what product and / or service he wants to receive; the customer has entered data on the appropriate input screen of the website and that data (“order form”) have been sent electronically to the site (FauxFur-Fabric.com) and received by the site (FauxFur-Fabric.com).

2.4 A contract is established when an e-mail confirmation is sent to the Customer to the email address specified by the Customer.
2.5 The customer and the site (FauxFur-Fabric.com) expressly agree that electronic communication may be used to constitute a valid contract, once the conditions in Article 2.4 and 2.5 are met. Specifically, the lack of an ordinary signature does not affect the commitment of the offer and the acceptance thereof. The electronic files of the site (FauxFur-Fabric.com) constitute, as far as the law allows, a presumption of evidence.

2.6 Information, images, verbal expressions or agreements by phone or email in addition to quotations etcetera relating to all offers and principle product features will be reproduced and or met as accurately as possible. However, the site (FauxFur-Fabric.com) does not guarantee that all offers and products fully correspond with the information etc provided. In principle, product variations do not constitute grounds for compensation and/or termination.

  1. Prices

3.1 All prices are in  US Dollars, in line with the legal regulations, and include VAT.

3.2 Special offers are valid only for the duration specified in the offer. This date is stated in a brochure or on the website and applies to that particular offer.

3.3 The Customer must pay the amount specified in the confirmation sent to Customer by the site (FauxFur-Fabric.com) in accordance with Article 2.5 of the General Terms and Conditions. Any evident (clerical) errors in price, such as blatant inaccuracies, can be corrected by the site (FauxFur-Fabric.com) even after the agreement has been established.

3.4 Shipping costs are not included in the price. These costs are specified on the website. Certain payment methods are subject to additional conditions with regard to delivery and (additional) costs. This will be clearly communicated to the Customer.

  1. Payment

4.1 Orders via our website can be paid in the following ways:  Paypal when collecting at store • In advance by bank. The site (FauxFur-Fabric.com) may offer additional payment options in the future. Additional payment options will be communicated via the site (FauxFur-Fabric.com).

4.2 If a term of payment is agreed to by the site (FauxFur-Fabric.com), the Customer will be in default upon the expiry of the agreed term of payment. Payment terms can only be agreed to in writing and under certain conditions to be set and agreed at that time.

4.3 In the event of credit card, the conditions of the relevant card issuer apply. The site (FauxFur-Fabric.com) is no party to the relationship between the Customer and the card issuer.

4.4 In case of non-payment or late payment by Customer, a notification of default will be issued.

4.5 All court or extra-judicial costs of any nature incurred by the site (FauxFur-Fabric.com) due to the failure of the customer to fulfil his (payment) obligations, are borne by the customer.

4.6 In the event of late payment, the site (FauxFur-Fabric.com) is authorised to cancel the agreement with immediate effect or to cease (further) delivery until the Customer has fulfilled his (financial) commitments in full, including the payment of any costs incurred.

  1. Delivery and delivery time

5.1 Orders are delivered as quickly as possible. In principle, the site (FauxFur-Fabric.com) strives to deliver the order within 5 working days to the appopriate address. Given delivery times are indicativeand never constitutes a deadline.

the site (FauxFur-Fabric.com) may provide additional information regarding delivery times on its webiste or via its outlets or in any other written way. Such information is indicative only.

5.2 If a product ordered by the Customer is temporarily out of stock, the site (FauxFur-Fabric.com) will give the customer an indication when the product will be available again. Delays will be made known to the Customer via email or telephone.

5.3 Deliveries will take place at the address provided by the Customer at the time of the establishment of the contract. In the event of credit card payment, the site (FauxFur-Fabric.com) must comply with the conditions posed by card issuers on the place of delivery. The Customer will be notified of this in due time.

5.4 Upon delivery at the specified delivery address, all risks related to the product is transferred to the customer.

  1. Returns and cancellations

6.1 Upon receipt of the product, Customer is obliged to inspect the products or have them inspected closely. In case of a defect please contact the site (FauxFur-Fabric.com) within 24 hour. In the event that the Customer is a private person, and the agreement was established via the website the customer can’t return the goods because we cut the fabric on request (order at FauxFur-Fabric.com).

7. Retention of ownership
7.1 Ownership of goods, even after delivery, remains with the site (FauxFur-Fabric.com) until such time that Customer has paid in full all that he owes pursuant to any agreement with the site (FauxFur-Fabric.com), including payment of interest and costs, previous or future deliveries and any activities that have been undertaken or are still to be undertaken with regard to the goods.

7.2 The Customer may not tax, sell, offer for resale, vend or mark goods in any manner until ownership has been transferred to the Customer.

  1. Warranty and liability

8.1 The general warranty conditions apply to all goods supplied by the site (FauxFur-Fabric.com).

8.2 The site (FauxFur-Fabric.com) is never liable for damages, of any nature, to the customer or others unless intent or gross negligence on the part of the site (FauxFur-Fabric.com) B.V. has been established.The site (FauxFur-Fabric.com) is never liable for consequential or commercial damages, indirect damages and loss of profits or turnover.

8.3 If the site (FauxFur-Fabric.com), for whatever reason, is bound to compensate any damage or damages, the amount will not exceed an amount equal to the invoice value of the product or service on which the damage is inflicted.

8.4 Despite the ongoing care and attention the site (FauxFur-Fabric.com) gives to the composition of its website, it is possible that information published on the website is incomplete and/or incorrect.

8.5 The information on the website is constantly updated and/or modified. The site (FauxFur-Fabric.com) reserves the right to implement any changes without notification. Those changes will take effect immediately.

8.6 The Customer is obliged to indemnify the site (FauxFur-Fabric.com) of any third-party claims against the site (FauxFur-Fabric.com) in connection with the effectuation of the agreement, if the law does not preclude the relevant damages and Customer is liable for costs.

8.7 The site (FauxFur-Fabric.com) may place links to other websites on its website which are potentially interesting or informative for visitors. Such links are purely informative. The site (FauxFur-Fabric.com) is not responsible for the content of any external website or how it may be used.

  1. Force Majeure

9.1 In the event of force majeure, the site (FauxFur-Fabric.com) is not required to fulfil its obligations towards the customer, or the obligation is suspended for the duration of the circumstances.

9.2 Force majeure is defined as any circumstance beyond the control of the site (FauxFur-Fabric.com), that prevents complete or partially fulfilment of the site (FauxFur-Fabric.com)’s obligations to the customer. Those circumstances include but are not limited to strikes, fires, operational disturbances, power failures, non or late delivery by suppliers or other third parties and the inability to obtain government authorization. Furthermore, the term force majeure includes failures in (telecommunication) networks or connections or communications systems used and / or the unavailability of the website at any time.

  1. Intellectual Property 

10.1 The customer expressly acknowledges that all intellectual property rights of the information, communications or other statements concerning the products and / or the website belong to the site (FauxFur-Fabric.com), its suppliers or other rightful claimants.

10.2 Intellectual Property Rights is defined as patent, copyright, trademark, designs and design rights and / or other (intellectual property) rights, including sui generis rights to databases and topography of semiconductor products, or other products, and technical and / or commercial know-how, methods and concepts (whether patentable or unpatentable).

10.3 It is strictly forbidden for the Customer to use (and this includes modifications to) the intellectual property rights as stipulated in this article, including reproduction, without the express prior written consent of the site (FauxFur-Fabric.com), its suppliers or other rightful claimants, unless it is solely for personal, non-commercial use in relation to the product itself.

  1. Personal Data 

11.1 The site (FauxFur-Fabric.com) will only process Customer data of the customer in accordance with its privacy policy. The website contains a Privacy Statement.

11.2 The site (FauxFur-Fabric.com) conforms to the applicable privacy regulations and legislation.

12. Applicable law and jurisdiction

12.1 All offers and agreements are exclusively subject to Dutch law. 12.2 All disputes related to or arising from the site (FauxFur-Fabric.com) offers or agreements with the site (FauxFur-Fabric.com) will be submitted to the authorized court in Almelo, unless the law explicitly stipulates a different authorized Court.

13. Privacy Statement 

Personal data is all data that is linked to you as a person. For example your name, telephone number, address and e-mail address but also your IP-address and order history.

We need your personal data to be able to deliver your order successfully.
For this we use and store your name, address, payment details and your e-mail/telephone number.
According to the law, we must keep your order data for 7 years.

We use your IP-address and order history to improve your visit to our website and show you the best matching articles. We use cookies to do this. We store your order history and favorites in your account.

We can use your email address or telephone number to communicate with you about your pending order.

We also work together with various logistics companies such as UPS, PostNL, Bpost, GLS, DHL and DPD. These companies receive your name, address, e-mail address and telephone number from us. They need this information to be able to deliver your package.

We only use your data internally. Your data will never be passed on by us to others for commercial purposes. Your data is protected online through a security system, to make sure that it will not be abused by others.

If you have not ordered with us for 7 years, we will delete all your data. You have the right to make a request at any time to have your data deleted.

We sometimes have offers, discount codes or information that we would like to share with you. We share it mainly through e-mail. If you have an account with us and have placed one or more orders, we can e-mail you by means of a newsletter. If you prefer not to receive our newsletter, you can immediately unsubscribe from newsletters by e-mailing us to info@fauxfur-fabric.com.

You have the right to have all data that we have about you removed. When you submit a request to delete your account, we will delete data that is traceable to you except for the data that we have to keep by law (for example; invoices).

You have the right to request access to any information we have about you.

You have the right to have your personal data corrected if it is incorrect or outdated or to have it supplemented if it is incomplete.